Shipping and Delivery
What shipping methods do you use?
We offer Worldwide delivery via DHL-Express.
We also offer delivery via local couriers in Romania only (Fan Courier and Nemo Express).
What are the shipping costs?
For products in stock that you purchase with the shopping-cart, shipping costs depend on the size of the order (number of dresses, packaging) and destination, and will be calculated during checkout.
For made-to-measure custom orders, we will calculate the shipping cost in the offer that you will receive.
For any further inquiries, please contact us at office@sasuel.com.
Where do you ship?
We ship worldwide in all locations covered by DHL Express.
How soon will I receive my order?
Our goal is to have your order ready within 10-15 days or less for ready to wear.
For made-to-measure custom orders the duration will depend on the complexity of the designs and materials.
Once the courier picks up your order you should expect the following:
- DHL Express Worldwide shipping within 2-3 business days
- Local shipping in Romania within 1-2 business days
Can I track my order’s shipment
Yes, we provide tracking numbers for all orders. You will receive an e-mail notification once the tracking number is available, and you will be able to access this tracking number from your MyAccount/Orders section as well.